You can add or remove users, update their roles, and track license usage from the Users and licenses panel.

To add users to BrandIn, you can:

• Invite users manually by email.
• Turn on Open invite to let anyone in your organization who has access to BrandIn join automatically—no invite or admin approval needed.

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For large teams, we recommend turning on Open invite so you don't have to invite each person individually. Learn more about Open invite.

Open the users and licenses panel

1. Go to the Settings menu in the lower-right corner of the Home or Workspaces screen.
2. Select Users and licenses.

Check license usage

The license count includes both active users and invited users. 

If you're running low, select Add more and submit a ticket to request additional licenses.

Add users

You can either invite users manually by email, or turn on Open invite.

To invite someone by email:

1. Go to Settings > Users and licenses.
2. Select Invite users, then enter the user’s email to invite them.
3. They’ll get an email with a link to join your account. Invited users appear in the Invited tab and use a license.

Resend an invite

You can resend an invite to remind users who haven't yet accepted.

1. Go to the Invited tab.
2. Select the users you'd like to resend invites to.
3. In the toolbar that appears, select Resend invite.

Cancel invite

You can cancel an invite to free up a license and stop the user from joining with their invite link.

1. Go to the Invited tab.
2. In Select the users you'd like to cancel the invites for.
3. In the toolbar that appears, select Cancel invite.

Remove users

To remove users from BrandIn:

1. Go to Settings > Users and licenses.
2. Select the users you want to remove.
3. In the toolbar that appears to select Remove users.

This removes the users and frees up licenses. If Open invite is on, removed users can rejoin at any time. To block access for a user or group, restrict their access to the app. Learn how to control access to BrandIn.

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You can’t remove yourself as an admin. If you want to leave, make another user an admin first, then ask them to remove you.
You also can’t remove an M365 Admin unless you’re one yourself. If you’re an M365 Admin and want to leave, another M365 Admin will need to remove you.
See User roles later in the article to learn more.

Access requests

If Open invite is off

If someone tries to join BrandIn, they’ll see the option to request access.

You’ll get an email with their details, and will need to manually invite them from the Users and licenses pane using their email.

If Open invite is on

You won’t be notified when someone joins. 

If there are no licenses available when a user tries to join, users will be prompted to send a request. You’ll get an email notification, and you can either:

• Add more licenses.
• Free some up by removing inactive users.

Then, let the user know they can try again. They might need to restart BrandIn and refresh the list of accounts.

User roles

There are three types of roles in BrandIn:

• User - Can access BrandIn using a license.
• Admin - Can access workspace settings and manage all users except for M365 Admins.
• M365 Admin - Has the highest SharePoint permissions. BrandIn automatically recognizes users with Microsoft 365 Global Admin permissions. This role can turn on Open invite.

Change a user’s role

To update someone’s role:

1. Go to Settings > Users and licenses.
2. In the Users tab, select their role in the Role column.
3. Choose the new role from the dropdown.

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You can’t manually assign or change M365 Admin roles, BrandIn detects them automatically.